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Payment Policy - Devsamagri

 

Last Updated : [01-07-2024]

 

Welcome to Devsamagri.com. Our payment policy outlines the methods of payment we accept, the processes involved, and your responsibilities as a customer when making a purchase on our website. Please read this policy carefully before making any transactions.

 

1. Accepted Payment Methods


 

We strive to make your shopping experience as convenient as possible. At Devsamagri, we accept the following payment methods:

 

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

     

  • Net Banking: Customers can also make payments directly from their bank accounts using our secure net banking options.

     

  • UPI (Unified Payments Interface): Payments via UPI are accepted for fast and easy transactions using popular apps like Google Pay, PhonePe, and others.

     

  • Wallet Payments: We accept payments from digital wallets such as Paytm, Amazon Pay, and others.

     

  • Cash on Delivery (COD): We offer a COD option for selected products and locations. Please note that additional charges may apply for COD services.

     

  • We have the rights to add or remove any payment methods as per our discussion

 

2. Payment Security


 

At Devsamagri, your security is our top priority. We use secure encryption technologies to protect your payment information during transactions. Our payment gateways are PCI DSS compliant, ensuring that your payment details are processed in a secure environment.

 

3. Payment Processing


 

  • Immediate Payment: All payments must be made at the time of purchase. Your order will not be processed until the payment is confirmed.

     

  • Transaction Confirmation: Upon successful payment, you will receive an order confirmation email with details of your purchase. If you do not receive this confirmation within 24 hours, please contact our customer support.

     

  • Failed Transactions: In the event of a failed transaction, please check with your bank or payment provider. If the amount has been debited from your account without confirmation of your order, please contact us immediately for assistance.

     

4. Cash on Delivery (COD)


 

  • Availability: COD is available for selected products and pin codes. You will see the option for COD at checkout if it is available for your location.

     

  • Payment at Delivery: Please ensure that the exact amount is available at the time of delivery, as the delivery personnel may not carry change.

     

  • Verification: We may contact you to confirm your COD order before processing. Unverified orders may be canceled at our discretion.

     

5. Payment Disputes


 

  • Dispute Resolution: If you encounter any issues with a payment, please contact our customer service team for assistance. We will work with you to resolve the matter promptly.

     

  • Chargebacks: In case of unauthorized transactions, you may initiate a chargeback with your bank. We request you to contact us first to resolve any issues before initiating a chargeback.

     

6. Refunds and Cancellations


 

  • Refund Process: Refunds will be processed using the same payment method that was used for the original transaction. Please refer to our Refund Policy for more details on how refunds are handled.

     

  • Cancellation: If you wish to cancel an order, please do so before it is shipped. Once an order is shipped, it cannot be canceled, but you may return the product as per our Return Policy.

     

7. Changes to Payment Policy


 

We may update this Payment Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. Your continued use of our website after any changes indicates your acceptance of the updated policy.

 

8. Contact Us


 

If you have any questions or concerns regarding our Payment Policy, please contact us:

 

 

Thank you for shopping at Devsamagri. We appreciate your trust in us and are committed to providing a secure and seamless payment experience.

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