Refund Policy - Devsamagri

Last Updated : 01-07-2024

At Devsamagri.com, we are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your experience with us is positive.

1. Eligibility for Refunds

Timeframe: You can request a refund within 7 days of receiving your order. After 7 days, we unfortunately cannot offer you a refund.
Condition of Products: To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it. Any product that is damaged or not in its original condition may not be eligible for a refund.
Non-Refundable Items: Certain items are not eligible for a refund, including:
- Products that have been opened or used.
- Items purchased on sale or with a discount.
- Custom or personalized items.

2. How to Request a Refund

Contact Us: To initiate a refund, please contact our customer support team at refund@devsamagri.com or call us at +91-738340292 with your order number and reason for the refund request.
Return Authorization: Our team will review your request and, if approved, will provide you with a return authorization number and instructions on how to return the product.
Return Shipping: You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Processing Refunds

Inspection: Once we receive your returned item, it will be inspected to ensure it meets the eligibility criteria. We will notify you of the approval or rejection of your refund.
Refund Method: If your refund is approved, it will be processed and applied to your original method of payment within 7-10 business days.
Partial Refunds: In some cases, only partial refunds may be granted (e.g., if an item is returned damaged or missing parts that were not due to our error).

4. Late or Missing Refunds

Processing Time: If you haven’t received a refund after the specified processing time, please check your bank account again, and contact your credit card company as it may take some time before your refund is officially posted.
Contact Us: If you’ve done all of this and still have not received your refund, please contact us at refund@devsamagri.com.

5. Exchanges

Exchange Policy: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at exchange@devsamagri.com.

6. Refund Policy Updates

We may update this Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. Your continued use of our website after any changes indicates your acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us:

Email: refund@devsamagri.com
Phone: +91-7385340292

We appreciate your business and are committed to ensuring your satisfaction with our products and services.