Shipping Policy - Devsamagri

Last Updated: 01-07-2024

Thank you for shopping with Devsamagri.com. This Shipping Policy explains how we process, ship, and deliver your orders. Please review this policy to understand our practices regarding shipping and delivery.

1. Order Processing Time

Processing Time: Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: After placing your order, you will receive an order confirmation email with details of your purchase. If you do not receive this email within 24 hours, please contact our customer support.

2. Shipping Methods and Costs

Standard Shipping: We offer standard shipping across India. The shipping charges vary based on the weight of the package and the delivery location. The shipping cost will be calculated and displayed at checkout.
Free Shipping: We offer free shipping on orders above a certain value, which will be mentioned on our website. This offer is only applicable within India.
Express Shipping: For urgent deliveries, we offer express shipping at an additional cost. The express shipping option and its cost will be available at checkout.

3. Delivery Time

Standard Delivery: Delivery times range from 5-7 business days depending on your location. Remote areas may require additional time for delivery.
Express Delivery: Express shipping typically takes 1-3 business days, depending on your location.
Delays: While we strive to deliver your orders on time, unforeseen circumstances like natural disasters, strikes, or delays in transit by the courier service may cause delays. In such cases, we will keep you informed.

4. Shipping Locations

Domestic Shipping: We currently ship across India, covering most pin codes. If your location is not serviceable, we will notify you at checkout.
International Shipping: At this time, we do not offer international shipping. We hope to expand our service areas in the future.

5. Tracking Your Order

Tracking Details: Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order status by logging into your account on Devsamagri.com.
Delivery Updates: We will send you regular updates regarding the status of your shipment. If you encounter any issues or delays, please contact our customer support for assistance.

6. Delivery Attempts

Multiple Attempts: Our delivery partners will attempt to deliver your package up to three times. If you are unavailable during these attempts, the package may be returned to us. In such cases, we will contact you to arrange a redelivery.
Alternate Address: If you foresee any issues with delivery, you can provide an alternate address or contact details at the time of order placement.

7. Damaged or Missing Items

Damaged Products: If you receive a damaged product, please contact our customer service within 48 hours of receiving the order. We may request photos of the damaged item for our records. We will arrange for a replacement or refund as per our Return Policy.
Missing Items: If any item is missing from your order, please report it to us immediately. We will investigate the issue and ensure the missing item is delivered or refunded.

8. Address Changes

Modification: If you need to change the shipping address after placing an order, please contact us immediately. We can only modify the address before the order is shipped.
Incorrect Address: If you provide an incorrect or incomplete address, the package may be returned to us. We will contact you for the correct address and arrange for a reshipment at your expense.

9. Shipping Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. Your continued use of our website after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us:

Email: shipping@devsamagri.com
Phone: +91-7385340292

We appreciate your business and are committed to providing you with a reliable and efficient shipping experience.