Return & Refund Policy
At Devsamagri, we want our customers to have a smooth shopping experience. However, because of the nature of our products, we have a strict return and refund policy. Please read the details below before making a purchase.
Returns & Replacements
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Replacement Eligibility:
You can ask for a replacement within 15 days of delivery if:
- The product is damaged during delivery.
- You received the wrong product.
- The product has a manufacturing defect.
In such cases, we will replace it with the same product.
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No Returns: We do not accept returns once the order is delivered. But if the product is damaged or defective, we will arrange a replacement.
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Where It Applies: This policy applies only to orders made on Devsamagri.com.
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Replacement Not Possible If:
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- The product is used, broken by the customer, or changed in any way.
- The original packaging (box, manuals, labels) is missing.
- The product’s serial number or barcode is removed or unreadable.
- It is a custom-made product.
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Order Cancellation
By Devsamagri: Sometimes, we may have to cancel orders due to stock issues, pricing mistakes, or policy violations. If this happens, we will inform you and issue a refund if needed.
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By Customer:
- You can cancel an order before it is shipped, and we will give you a full refund.
- If the order is already shipped, it cannot be canceled. In this case, our return policy will apply.
- Custom-made products cannot be canceled once production has started.
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Refund Policy
When Refunds Are Given: Refunds are only provided if a replacement is not possible due to stock issues or other valid reasons.
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How Refunds Work:
- Refunds are processed within 7-10 business days after approval.
- Shipping and handling charges are non-refundable.
- Refunds will be sent back to your original payment method or given as store credit, depending on the situation.
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Final Decision: Devsamagri has the right to decide if a return, replacement, or refund is valid. We may update this policy anytime without prior notice.
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For any help, contact our support team at [email protected] or call 7796421552.
Thank you for shopping with Devsamagri!