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Return & Refund Policy

At Devsamagri, we want our customers to have a smooth shopping experience. However, because of the nature of our products, we have a strict return and refund policy. Please read the details below before making a purchase.

Returns & Replacements

    • Replacement Eligibility:

      You can ask for a replacement within 15 days of delivery if:

      • The product is damaged during delivery.
      • You received the wrong product.
      • The product has a manufacturing defect.

      In such cases, we will replace it with the same product.

  • No Returns: We do not accept returns once the order is delivered. But if the product is damaged or defective, we will arrange a replacement.

  • Where It Applies: This policy applies only to orders made on Devsamagri.com.

  • Replacement Not Possible If:

      • The product is used, broken by the customer, or changed in any way.
      • The original packaging (box, manuals, labels) is missing.
      • The product’s serial number or barcode is removed or unreadable.
      • It is a custom-made product.

Order Cancellation

By Devsamagri: Sometimes, we may have to cancel orders due to stock issues, pricing mistakes, or policy violations. If this happens, we will inform you and issue a refund if needed.

    • By Customer:

      • You can cancel an order before it is shipped, and we will give you a full refund.
      • If the order is already shipped, it cannot be canceled. In this case, our return policy will apply.
    • Custom-made products cannot be canceled once production has started.

Refund Policy

When Refunds Are Given: Refunds are only provided if a replacement is not possible due to stock issues or other valid reasons.

    • How Refunds Work:

      • Refunds are processed within 7-10 business days after approval.
      • Shipping and handling charges are non-refundable.
      • Refunds will be sent back to your original payment method or given as store credit, depending on the situation.
    • Final Decision: Devsamagri has the right to decide if a return, replacement, or refund is valid. We may update this policy anytime without prior notice.

For any help, contact our support team at [email protected] or call 7796421552.

Thank you for shopping with Devsamagri!

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